Telecaller

Job Title: Tele Sales Executive

Location: Gurgaon/Spaze Itech Park, Sohna Road

 Department: Sales & Marketing

 Reports To: Sales Manager / Business Development Head

 Employment Type: Full-Time

Job Summary:

We are seeking a motivated and results-driven Tele Sales Executive to join our sales team. The ideal candidate will be responsible for generating leads, making outbound calls to potential clients, explaining our products/services, and converting inquiries into sales or appointments.

Key Responsibilities:

Make outbound calls to potential and existing customers to inform them about products/services.

Understand customer needs and provide suitable solutions.

 Follow up on leads generated through marketing campaigns or website inquiries.

 Maintain and update customer database (CRM) with call details and outcomes.

 Schedule appointments or site visits for the sales or design team.

 Meet or exceed daily/weekly/monthly sales targets and KPIs.

 Handle customer questions, objections, and resolve issues promptly.

 Collaborate with the marketing and sales team to refine pitch and improve conversions.

Requirements:

Proven experience in telesales, telemarketing, or customer service (1–3 years preferred)

 Excellent communication and interpersonal skills

 Ability to handle rejections and remain motivated

 Strong sales and negotiation skills

 Basic computer knowledge (MS Office, CRM tools)

 Fluent in Hindi and English

 Experience in interior design / real estate] is a plus

 Key Performance Indicators (KPIs):

Number of calls made per day

 Conversion rate (calls to appointments/sales)

 Follow-up effectiveness

 Customer satisfaction and professionalism

 Compensation:

Fixed Salary: ₹10000-20000 per month

Incentives: Based on lead conversion or appointment closures varies b/w 500-1000 per appointment over and above the defined target

Bonuses: Performance-based quarterly/yearly bonuses

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.