We are seeking a motivated and energetic Telecaller to join our team. The ideal candidate will be responsible for contacting potential or existing customers to inform them about our services, answer queries, and generate appointments or sales leads. You will play a key role in maintaining customer satisfaction and boosting our clinic's success.
Call existing and potential customers to inform them about services and promotions.
Answer incoming calls from clients and resolve their inquiries.
Schedule appointments and follow up with leads.
Maintain a detailed log of calls, feedback, and appointments.
Explain the benefits of services, treatment packages, and offers.
Handle customer complaints professionally and escalate when necessary.
Collaborate with the sales and front-desk teams to ensure smooth operations.