Telecaller

Position Overview:

We are seeking an experienced Telecaller to handle inbound and outbound calls, maintain customer relationships, and achieve sales/lead targets. The role requires excellent communication skills, customer handling ability, and prior telecalling experience.

Key Responsibilities:

• Make outbound calls to prospective customers and follow up on leads.

• Handle inbound calls, resolve customer queries, and provide accurate information.

• Maintain a database of customer interactions and update CRM records.

• Promote products/services and explain features and benefits to customers.

• Achieve daily/weekly/monthly call and conversion targets.

• Build and maintain positive relationships with customers.

• Escalate complex queries to the appropriate department when required.
  

Requirements:

• Minimum 2–4 years of proven telecalling/telemarketing/customer service experience.

• Graduate/Undergraduate with good communication skills (English, Hindi, or regional languages).

• Strong persuasion and negotiation abilities.

• Ability to work under pressure and meet targets.

• Basic computer knowledge (MS Office, CRM tools).

• Positive attitude, patience, and a customer-centric approach.

• It is a Full Time Telesales / Telemarketing job for candidates with 2 - 3 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Chandigarh.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., DBU HR.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 2 Telecaller at DBU HR
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.