Customers ko outbound calls karke pending dues / EMI payments ke baare me inform karna
Regular follow-ups karke collection targets achieve karna
Customers ke saath professional aur polite communication maintain karna
Payment commitments lena aur unka proper follow-up karna
Customers ko available payment options (online/offline) ke baare me guide karna
Difficult customers ko handle karna aur negotiation karke payment close karna
Daily calling records, feedback aur reports maintain karna
CRM/software me accurate data update karna
Company policies, compliance aur legal guidelines ka strictly follow karna
Team lead/manager ko regular updates dena regarding collections status