Telecaller

An e-commerce telecaller job involves using the telephone to promote products or services, generate sales, and provide customer support for an online retail business. Key responsibilities include making outbound calls to potential and existing customers, handling inbound inquiries, explaining product features, following up on leads, and maintaining customer records. Effective communication, strong sales skills, and the ability to handle objections are crucial for success in this role. 

Key Responsibilities:

• Outbound Calling:

  Making calls to potential and existing customers to promote products, services, or special offers. 

• Inbound Handling:

  Answering customer calls, addressing inquiries, and providing support related to orders, products, or services. 

• Sales Generation:

  Explaining product features, benefits, and pricing, and persuading customers to make purchases or schedule appointments. 

• Lead Management:

  Following up on leads and existing customers to nurture relationships and drive conversions. 

• Customer Relationship Management:

  Building rapport, addressing concerns, and ensuring customer satisfaction. 

• Record Keeping:

  Maintaining accurate call logs, updating customer records, and documenting interactions. 

• Sales Target Achievement:

  Meeting or exceeding sales targets and contributing to overall team performance. 

• Product Knowledge:

  Staying up-to-date on product information, features, and pricing. 

• Complaint Resolution:

  Handling customer complaints professionally and efficiently, seeking solutions and escalating when necessary. 

• Market Research:

  Gathering feedback from customers about products, services, and the overall customer experience. 

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6 months of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹13000 per month + Incentives that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., D SBT E COMMERCE GOOD AND SERVICE LLP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 5 Telecaller at D SBT E COMMERCE GOOD AND SERVICE LLP
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.