A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
7,000 - 10,000 /month
Cover Canvas Hr Solutions Private Limited
New Town, Kolkata
0 - 6 months Experience in Telesales / Telemarketing
Full Time
A Telecaller is responsible for handling outbound and inbound calls to generate leads, provide information, resolve customer queries, and support sales or service processes. The role requires strong communication skills, patience, and the ability to build rapport with customers over the phone.
Outbound calling: Contact potential or existing customers to inform them about products, services, or promotions.
Inbound call handling: Answer customer queries, provide accurate information, and resolve issues.
Lead generation: Identify prospects, qualify leads, and pass them to the sales team.
Customer relationship management: Maintain positive interactions and ensure customer satisfaction.
