Telecaller

Job Title: Telecaller

Location: Ulwe, Navi Mumbai

Timings: 10 AM - 7 PM

Key Responsibilities:

1. Lead Management & Conversion:

• Make outbound calls to provided leads and engage prospects to understand

their requirements.

• Maintain consistent communication, address queries promptly, and guide

clients through project details to drive conversions.

2. Customer Relationship Management:

• Maintain and update client databases, call logs, and communication records.

• Respond to client queries promptly and professionally.

3. Project Knowledge & Communication:

• Understand project offerings, pricing, and promotions to provide accurate

information.

• Assist in scheduling site visits and meetings with the sales team.

4. Reporting & Collaboration:

• Share daily/weekly updates on calls, leads, and conversions with

management.

• Coordinate with marketing and sales teams to align campaigns and

promotions.

Required Qualifications:

1–3 years of experience in Telecalling, Customer Support, or Sales Coordination.

Excellent communication skills in English & Hindi (Marathi preferred).

Comfortable with MS Office, especially Excel, and CRM tools.

Confident, persuasive, and resilient in handling outbound calls.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 3 years of experience.