Telecaller

Job Title: Telecaller – Term Insurance Sales (ICICI Prudential Life Insurance)

Location: Malad, Mumbai

Vacancies: 15 Positions

Job Overview:

We are seeking dynamic and persuasive Telecallers to promote ICICI Prudential Life Insurance's term plans. The role involves engaging potential customers over the phone, understanding their insurance needs, and offering suitable term insurance solutions.

Key Responsibilities:

Customer Engagement: Initiate outbound calls to potential clients to introduce and explain ICICI Prudential's term insurance products.

Needs Assessment: Understand customer requirements and recommend appropriate insurance plans.

Sales Conversion: Achieve monthly sales targets by converting leads into policyholders.

Follow-Up: Maintain regular follow-ups with interested customers to ensure timely policy closures.

Documentation: Accurately record customer interactions and update CRM systems.

Feedback Collection: Gather customer feedback and share insights with the team for continuous improvement.

Qualifications:

Educational Background:

Minimum: Higher Secondary Certificate (HSC).

Preferred: Bachelor's degree in any discipline.

Experience:

Fresh graduates are welcome.

Candidates with 6 months to 5 years of experience in BPO telesales, especially in insurance or financial services, will have an advantage.

Skills:

Proficient in English communication.

Strong persuasive and negotiation skills.

Basic computer literacy and familiarity with CRM tools.

Compensation:

Fixed Salary Structure:

Level 1: ₹14,000 – ₹16,000

Level 2: ₹17,000 – ₹19,000

Level 3: ₹20,001 – ₹22,000

Level 4: ₹23,000 – ₹25,000

Incentives: Attractive performance-based incentives on top of the fixed salary.

Note: Salary level will be determined based on the candidate's skill set and experience.

Work Schedule:

Shift Timings:

9:00 AM to 6:00 PM

10:00 AM to 7:00 PM

11:00 AM to 8:00 PM

Weekly Off: One rotational week off.

Work Environment:

Office located in close proximity to Malad station, ensuring easy commute.

Supportive team culture with opportunities for professional growth.

Regular training sessions to enhance product knowledge and sales techniques.

Application Process:

Interested candidates are encouraged to apply by sending their updated resume to [Insert Contact Email] or contacting Sr. HR Isha at [Insert Contact Number].

Note: This position offers a promising career path in the insurance sector, with ample opportunities for learning and advancement.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 5 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 6 months - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., CALL 2 CONNECT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 40 Telecaller at CALL 2 CONNECT
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.