Job Description:
Responsibilities:
Make outbound calls to potential clients to promote the company’s products and services.
Handle inbound inquiries and provide appropriate product/service information.
Engage in proactive prospecting and maintain a strong follow-up system.
Understand client needs and recommend suitable solutions.
Maintain detailed records of conversations and track sales performance using CRM tools.
Build and maintain strong relationships with clients to ensure repeat business.
Collaborate with the sales and marketing team to maximize lead conversion. Work towards achieving daily, weekly, and monthly targets.
Qualifications:
0 to 3 years of experience in telecalling, customer support, or a similar role, preferably in the digital marketing or related industry.
Excellent verbal communication and interpersonal skills.
Ability to handle rejection and maintain a positive attitude.
Good listening skills with a customer-centric approach.
Basic computer knowledge and familiarity with CRM tools.
Self-motivated and target-oriented with a proactive approach.