Telecaller

Bhima Jewellery Tiruchirapalli,
Inviting you for the Walk-in Interview
Date: 27 & 28 December 2025 (Saturday and Sunday)
Timing; 10:00 AM to 03:00 PM
Kindly Bring your updated resume with 2 no's passport-size photocopies.

32/33 Chinna Kadai St, NSB Rd, Tiruchirappalli, Tamil Nadu 620002

Role & responsibilities

Customer Interaction & Communication

• Make outbound calls to existing and potential customers for promotions, follow-ups, and reminders.

• Handle inbound calls, respond to customer inquiries, and provide accurate information.

• Maintain a polite, professional, and customer-friendly tone at all times.

  Sales Support

• Promote jewellery collections, new arrivals, offers, and festive schemes.

• Fix showroom visit appointments for potential customers.

• Assist the sales team by generating customer leads through telecalling.

  Customer Relationship Management

• Update and maintain the customer database (contact details, preferences, purchase history).

• Follow up with customers for special occasions (birthdays, anniversaries, festivals) to build loyalty.

• Handle customer feedback and escalate unresolved issues to the manager.

  Operational & Administrative Tasks

• Record call details, outcomes, and follow-up requirements.

• Ensure daily/weekly/monthly call targets are achieved.

• Submit call reports to the showroom manager.

Key Skills Required:

• Strong communication skills ( Hindi & English preferred).

• Good telephone etiquette and persuasive ability.

• Basic knowledge of jewellery products (training will be provided).

• Ability to handle customer queries patiently and professionally.

• MS Office / basic computer knowledge.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 5 years of experience.