Telecaller

·         Reaching out to customers with overdue accounts via phone calls to inform them about their outstanding balance and payment due dates.

·         Analyzing customer accounts to understand the debt amount, payment history, and any relevant details before making contact.

·         Clearly explaining the consequences of non-payment and attempting to establish a payment plan that suits the debtor's financial situation.

·         Engaging in discussions with debtors to negotiate payment terms, including instalment plans, partial settlements, or extended deadlines.

·         Addressing customer concerns and objections regarding the debt, providing clear explanations and attempting to resolve disputes.

·         Accurately documenting all interactions with debtors, including payment promises, agreed-upon terms, and any relevant details in the CRM system (feedback & trail upload).

·         Referring difficult cases to relevant manager or department.

·         Following established escalation procedures.

·         Ensuring all collection activities comply with relevant laws and regulations regarding debt collection practices.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 1 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Nagpur.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Ashpa Global Services Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 10 Telecaller at Ashpa Global Services Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.