Key Responsibilities:
Make outbound calls to potential customers to inform them about our products/services.
Answer incoming calls and resolve customer queries.
Maintain a record of calls and customer information in the CRM.
Follow up with customers to ensure satisfaction and close sales.
Provide accurate information to customers and handle objections professionally.
Maintain a polite and professional tone at all times.
Requirements:
High school diploma or equivalent (Bachelor’s degree preferred).
Prior experience in tele calling, customer service, or tele sales is a plus.
Excellent communication skills in English, Hindi, regional language.
Good listening skills and a positive attitude.
Ability to work independently and as part of a team.
Basic computer knowledge (MS Excel, CRM tools, etc.).
Preferred Skills:
Strong persuasion and negotiation skills.
Time management and organizational skills.
Ability to handle rejection and remain motivated.