We are looking for a motivated and results-driven Telecaller to join our team. The role involves handling outbound and inbound calls, generating leads, providing information about our products/services, and ensuring excellent customer service.
Make outbound calls to prospective customers and explain products/services.
Handle inbound queries and provide accurate information.
Generate leads and convert them into sales opportunities.
Maintain customer records in the database.
Follow up with interested prospects and build strong client relationships.
Meet daily/weekly/monthly call and sales targets.
Resolve customer queries and escalate complex issues to the concerned department.
Ensure high levels of customer satisfaction through professional communication.