Telecaller

Key Responsibilities

- Respond to customer inquiries promptly and professionally via email, phone, or chat.
- Resolve product or service-related issues, ensuring customer satisfaction.
- Document and escalate complex issues to relevant departments when needed.
- Track and follow up on customer concerns until full resolution.
- Maintain accurate records of customer interactions in the CRM system.
- Provide feedback to internal teams on recurring issues or potential improvements.
- Adhere to company policies, guidelines, and procedures.
Requirements
- Excellent communication and interpersonal skills.
- Patience, empathy, and a customer-centric attitude.
- Ability to work independently and as part of a team.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 5 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be All Education levels and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Ampug Solutions.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 4 Telecaller at Ampug Solutions
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.