Telecaller

Key Responsibilities

Outbound/Inbound Calls: Initiating calls to potential customers to promote products/services and receiving calls to answer queries.

Sales & Lead Generation: Persuading customers to purchase products or services and setting up appointments.

Database Management: Accurately maintaining and updating customer information in the CRM system.

Following Scripts: Utilizing predefined scripts to explain product features, benefits, and pricing.

Follow-ups: Contacting existing or potential clients for follow-ups to close sales.

Handling Objections: Resolving customer complaints and addressing queries with patience.

Qandle

Qandle

+4

Required Skills and Qualifications

Communication Skills: Exceptional verbal communication in English and/or regional languages.

Experience: Prior experience in telecalling, telemarketing, or customer support is often preferred.

Technical Proficiency: Ability to use computers, CRM software, and telephone systems.

Interpersonal Skills: Strong negotiation, persuasion, and active listening skills.

Education: High school diploma or equivalent, though a degree may be preferred.

Qandle

Qandle

+4

Work Environment & Performance Metrics

Targets: Focused on meeting daily/monthly call volume or sales targets.

Performance Metrics: Success is measured through conversion rates, call quality, and customer satisfaction.

Compensation: Often includes a base salary with performance-based incentives.

Razorpay

Razorpay

Requirements:

• Minimum 2 years of Telecalling experience

• Male/Female both can apply

• Maximum salary: ₹20,000/month

• Candidate must have scored above 60% marks in 10th standard

• It is a Full Time Telesales / Telemarketing job for candidates with 2 - 3 years of experience.