We are looking for a Telecaller to join our team at Akshara Enterprises. The role involves managing customer calls, delivering outstanding customer service. With a collaborative environment and growth opportunities, the position offers a salary of ₹18,000 - ₹20,000.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 4 years of experience. Candidates must have attention to detail, a high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently. please send your resume to my number to increase your chances of being selected!