Outbound & Inbound Calling: Reach out to prospective or existing clients to pitch products/services using a script, and handle incoming inquiries.
Lead Generation: Ask targeted questions to understand customer needs, qualify prospects, and build a strong sales pipeline.
Database Management: Log call details, record customer feedback, and maintain accurate records within a CRM system.
Target Achievement: Meet or exceed daily, weekly, and monthly targets for sales closures, lead conversions, or resolved tickets.
Customer Support: Build rapport, address complaints, and resolve client issues in a professional manner.