We are looking for a motivated and confident Telecaller to handle inbound calls, generate leads, provide product/service information to customers, and maintain strong customer relationships.
Make outbound calls to potential customers and explain products/services.
Handle inbound queries professionally and provide accurate information.
Generate leads and convert them into appointments or sales.
Maintain customer database and regularly update CRM/records.
Follow up with interested customers and ensure proper closure.
Maintain call logs and prepare daily/weekly reports.
Achieve assigned targets and maintain call quality standards.
Build positive relationships with customers through polite communication.
12th pass / Graduate (any stream).
Good communication skills in Hindi/English.
Basic computer knowledge (MS Office, Email, CRM preferred).
Confident, polite, and customer-friendly attitude.
Ability to handle objections and convert leads.
Prior telecalling or customer service experience is a plus.
Competitive salary + incentives
Training and growth opportunities
Supportive work environment