Handle inbound Leads, chats, and emails from prospective customers.
• Understand customer needs and offer the best solutions or products accordingly.
• Convert incoming leads into successful sales.
• Maintain detailed records of customer interactions and sales in the CRM.
• Follow up with potential leads to nurture and convert them.
• Collaborate with the marketing and product teams to stay updated on offerings and promotions.
• Achieve and exceed monthly sales targets.
• Provide exceptional customer service and resolve queries efficiently