We are hiring a Telecaller who will handle inbound calls, engage with potential customers, and generate quality leads to forward to the sales team. The role is crucial for creating the first point of contact and ensuring a smooth communication flow between customers and the company.
Handle inbound customer inquiries through calls.
Understand customer needs and provide basic information about products/services.
Capture accurate customer details and generate qualified leads.
Forward potential leads to the sales team for further follow-up.
Maintain call logs and update the CRM system regularly.
Ensure excellent customer service and professionalism during calls.