Telecaller Inbound

An Inbound Telecaller primarily handles incoming calls from customers, providing support, answering inquiries, and resolving issues related to products or services. They are responsible for maintaining accurate records of customer interactions and potentially assisting with sales or appointments. 

Here's a more detailed look at the role:

Key Responsibilities:

• Handling Inbound Calls:

  Answer calls from customers, listen attentively, and provide clear and concise information or solutions. 

• Customer Support:

  Assist customers with inquiries, resolve complaints, and provide post-sale support. 

• Maintaining Records:

  Document all customer interactions accurately in a CRM system, including call details, queries, responses, and resolutions. 

• Sales and Lead Generation:

  Potentially qualify leads and convert them into sales or appointments for further follow-up. 

• Compliance:

  Ensure compliance with company policies and procedures during calls. 

Required Skills:

• Excellent Communication Skills: Strong verbal communication, active listening, and the ability to explain complex information clearly. 

• Customer Service Skills: Patience, empathy, and the ability to de-escalate difficult situations. 

• Computer Skills: Familiarity with CRM software and other relevant computer applications. 

• Data Entry Skills: Accuracy and speed in recording and updating customer information. 

• Problem-Solving Skills: The ability to identify and resolve customer issues effectively. 

Optional Skills:

• Sales Skills: Experience in closing sales and generating leads can be a valuable asset. 

• Research Skills: Knowledge of the products or services being offered and the target market can be helpful. 

• Language Skills: Fluency in multiple languages can be beneficial in certain industries. 

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6 months of experience.

More about this Telecaller Inbound job

1. What is the eligibility criteria to apply for this Telecaller Inbound job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹18000 per month + Incentives that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Telecaller Inbound job?
   Ans: This Telecaller Inbound job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller Inbound job?
   Ans: No, there is no fee applicable for applying this Telecaller Inbound job and during the employment with the company, i.e., KATARIA AUTOMOBILES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller Inbound role?
   Ans: There is an immediate opening of 20 Telecaller Inbound at KATARIA AUTOMOBILES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller Inbound job?
   Ans: This Telecaller Inbound job has Day Shift.