We are hiring Telecaller Executives (Inbound Process) for our Lucknow office located in Malesemau. This is a contract-based, office job ideal for freshers who have good communication skills and are eager to start their career in the customer service field.
Responsibilities:
Handle incoming customer calls in a polite and professional manner.
Provide accurate information regarding products or services.
Maintain customer records and update databases with relevant information.
Resolve queries or escalate issues to the concerned department.
Follow communication guidelines and maintain quality service standards.
Required Skills:
Good verbal communication in Hindi (basic English understanding preferred).
Active listening and problem-solving attitude.
Basic computer knowledge (MS Office, data entry).
Ability to handle calls efficiently and maintain a positive tone.