Tele Counsellor

7,000 - 8,000 /month

Bidyamandir Classes

Chandi Chhaka, Cuttack

2 - 3 years Experience in Telesales / Telemarketing

5 Openings

Full Time

Job Highlights

Languages: Hindi

12th Pass and above

Females Only

Day Shift

Aadhar Card

Job Description

We are looking for a Tele Counsellor to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹7,000 - ₹8,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 2 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 7 days week during the Day shift.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 2 - 3 years of experience.

More about this Tele Counsellor job

What qualifications and experience are required for this Tele Counsellor position?
Ans : Candidates should have a 12th Pass and above qualification with 2-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Tele Counsellor job ranges between ₹7,000-₹8,000 per month. This is a Full Time job.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chandi Chhaka, Cuttack.
How many vacancies are there for this Tele Counsellor job?
Ans : There are 5 vacancies for this Tele Counsellor role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 2-3 years of experience are eligible to apply for this Tele Counsellor role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Tele Counsellor position is Chandi Chhaka, Cuttack.
What makes this Tele Counsellor job a good opportunity?
Ans : This Tele Counsellor job is a good opportunity as it offers a salary between ₹7,000-₹8,000 per month. This is a Full Time job and has 5 openings.