We are seeking an enthusiastic and customer-focused Telecaller to join our team. The role involves making outbound calls, handling inbound queries, generating leads, and providing excellent customer support. The ideal candidate should have good communication skills, a persuasive attitude, and the ability to build rapport with customers.
Make outbound calls to prospective customers to promote products/services.
Handle inbound calls and resolve customer inquiries effectively.
Generate leads, set appointments, and maintain client databases.
Explain product features, benefits, and pricing clearly to customers.
Follow up with potential clients to convert leads into sales.
Maintain call records, feedback, and reporting in CRM or assigned systems.
Achieve daily/weekly/monthly targets for calls, leads, and conversions.
Build and maintain positive customer relationships.