Tele calling

15,000 - 30,000 /month

Sims Institute For Medical Science Private Limited

Ekkaduthangal, Chennai

1 - 6+ years Experience in Telesales / Telemarketing

5 Openings

Full Time

Skills Required

Domestic Calling

MS Excel

Job Highlights

Sales Type: B2B Sales

Diploma and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

Job Description

Job Summary:

The Tele Calling Executive is responsible for contacting patients, scheduling appointments, coordinating with nurses and healthcare staff, handling patient inquiries, and ensuring smooth communication between patients and the organization.

Key Responsibilities:

Make outbound calls to patients for appointment confirmation and follow-up.
Receive inbound calls and address patient inquiries professionally.
Schedule, reschedule, and coordinate patient visits with nurses and field staff.
Maintain accurate patient records and call logs in the system.
Follow up with patients regarding services, feedback, and pending requirements.
Coordinate with internal teams to ensure timely patient service delivery.
Handle patient concerns and escalate issues when necessary.
Ensure compliance with company policies and patient confidentiality standards.
Achieve daily call targets and maintain service quality.

Qualifications:

Any Graduate / Diploma holder.
Experience in telecalling, customer service, healthcare, or homecare services preferred.
Freshers with good communication skills may also apply.

Skills Required:

Excellent communication and interpersonal skills.
Good telephone etiquette.
Basic computer knowledge (MS Office, CRM, data entry).
Ability to handle patients with empathy and professionalism.
Strong coordination and follow-up skills.
Ability to work under pressure and meet targets.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 1 - 6+ years Experience.

More about this Tele calling job

What qualifications and experience are required for this Tele calling position?
Ans : Candidates should have a Diploma and above qualification with 1-7 years of experience and skills like Domestic Calling, MS Excel.
What is the salary and job type for this role?
Ans : The salary for this Tele calling job ranges between ₹15,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ekkaduthangal, Chennai.
How many vacancies are there for this Tele calling job?
Ans : There are 5 vacancies for this Tele calling role.
Is this job open for all genders?
Ans : Yes, this Tele calling job is open for both male and female candidates.
What are the key responsibilities of this Tele calling job?
Ans : As a Tele calling, key responsibilities include skills like Domestic Calling, MS Excel. This role is part of Telesales / Telemarketing category.
What is the job location for this position?
Ans : The job location for this Tele calling position is Ekkaduthangal, Chennai.
Who is the right fit for this Tele calling job?
Ans : A candidate having skills like Domestic Calling, MS Excel with 1-7 years of experience is the right fit for this Tele calling job.
What makes this Tele calling job a good opportunity?
Ans : This Tele calling job is a good opportunity as it offers a salary between ₹15,000-₹30,000 per month. This is a Full Time job and has 5 openings.