Tele calling

We are looking for a Calling Person / Customer Feedback Executive for Satnam Garment. The key role of this position is to communicate with customers, take feedback on shirt sales and samples, and manage customer reviews through calls and WhatsApp.

Key Responsibilities:

• Call existing customers to take feedback on shirt quality, fitting, fabric, and pricing

• Collect feedback on shirt samples shared with customers

• Follow up with customers after sales to understand satisfaction level

• Share product samples, images, and updates through WhatsApp

• Collect and record customer reviews and suggestions

• Coordinate feedback with the sales and production team

• Maintain proper records of customer responses and feedback

• Build and maintain good customer relationships

Required Skills:

• Good communication skills (Hindi / English)

• Polite and professional calling manner

• Basic knowledge of WhatsApp and mobile handling

• Ability to understand customer requirements

• Basic record-keeping skills

Experience:

• Experience in customer calling, feedback, or sales support preferred

• Freshers can also apply

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 2 years of experience.