Role Overview
We're looking for an Insurance Service Manager/Executive to join our Trichy office. This is a customer-facing, tele-calling role focused on selling insurance policies and ensuring customers renew their policies on time. You'll be the voice of Rion Insura for our customers — guiding them, answering questions, and making sure they never miss a renewal.
Key Responsibilities:
- Make outbound calls to prospective and existing customers to explain and sell insurance products
- Follow up with existing customers ahead of policy renewal dates and ensure timely renewals
- Understand customer requirements and recommend suitable insurance plans
- Maintain accurate records of calls, leads, and follow-ups
- Handle basic customer queries related to policies, premiums, and claims process
- Coordinate with the operations/claims team for post-sale customer support.
Requirements:
- Any degree (freshers welcome)
- Good communication skills in Tamil
- Comfortable with phone-based work
- Basic computer knowledge.
What We Offer:
- Fixed monthly salary — no target pressure on income
- On-the-job training on insurance products and processes
- Growth opportunities within a fast-growing insurance broking firm