Tele calling

A Telecalling Executive, also known as a Telecaller or Telesales Executive, is responsible for making and receiving phone calls to interact with customers, promote products or services, and generate sales leads. They handle both inbound and outbound calls, answer customer inquiries, resolve complaints, and maintain customer records. 

Key Responsibilities:

• Outbound Calls:

  Proactively contacting potential customers to introduce products or services, explain their benefits, and generate interest. 

• Inbound Calls:

  Handling incoming calls from customers with inquiries, complaints, or requests for assistance. 

• Lead Generation:

  Identifying and qualifying potential customers through phone conversations, building a pipeline of leads for the sales team. 

• Customer Relationship Management:

  Building and maintaining relationships with customers, understanding their needs, and providing excellent customer service. 

• Sales Closing:

  Persuading customers to make a purchase or take a desired action through effective communication and negotiation. 

• Product/Service Information:

  Providing accurate and detailed information about the company's offerings to customers. 

• Database Management:

  Maintaining and updating customer records and information in the company's CRM system. 

• Reporting:

  Providing regular updates on call activities, sales performance, and customer feedback to the team lead or supervisor. 

• Adherence to Processes:

  Following established guidelines and procedures for telecalling, sales, and customer service. 

Skills and Qualifications:

• Communication Skills:

  Excellent verbal and written communication skills in the relevant language(s). 

• Interpersonal Skills:

  Ability to build rapport with customers, understand their needs, and handle objections effectively. 

• Sales Skills:

  Ability to persuade, negotiate, and close sales deals over the phone. 

• Customer Service Skills:

  Ability to provide excellent customer service, handle complaints, and resolve issues professionally. 

• Problem-Solving Skills:

  Ability to identify and resolve customer problems and find suitable solutions. 

• Organization and Time Management:

  Ability to manage multiple tasks, prioritize effectively, and meet deadlines. 

• Computer Skills:

  Proficiency in using computers, CRM systems, and other relevant software. 

• Product Knowledge:

  Understanding the company's products or services and their features and benefits. 

• Adaptability:

  Ability to adapt communication style and approach based on different customer personalities and situations. 

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 2 years of experience.

More about this Tele calling job

1. What is the eligibility criteria to apply for this Tele calling job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Tele calling job?
   Ans: This Tele calling job will have 6 working days.
4. Are there any charges applicable while applying or joining this Tele calling job?
   Ans: No, there is no fee applicable for applying this Tele calling job and during the employment with the company, i.e., PRO SHIELD SECURITY SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Tele calling role?
   Ans: There is an immediate opening of 1 Tele calling at PRO SHIELD SECURITY SOLUTIONS
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Tele calling job?
   Ans: This Tele calling job has Night Shift.