Telesales Tele calling

Job Description – Tele Sales Executive

Position

Tele Sales Executive

Company

My Big Trip
Every Mile Has a Story

Location

Kandivali East, Mumbai

Employment Type

Full-Time

About My Big Trip

My Big Trip is a leading travel company specializing in Domestic & International Holiday Packages, Group Tours, Backpacking Trips, Honeymoon Packages, Family Vacations, Corporate Travel (MICE), Visa Assistance, Travel Insurance, and more.

We're looking for energetic, confident, and target-driven Tele Sales Executives who love talking to people and converting travel enquiries into happy customers.

Roles & Responsibilities

• Contact leads generated through Facebook, Instagram, Google, WhatsApp and other marketing campaigns.

• Understand customer travel requirements and qualify their interest.

• Explain tour packages, pricing, offers, inclusions and payment process.

• Follow up with interested customers through calls, WhatsApp and SMS.

• Maintain accurate customer records in the CRM.

• Coordinate with the Holiday Consultant team for itinerary sharing and bookings.

• Achieve daily calling targets and monthly sales targets.

• Build strong customer relationships and provide excellent service.

• Reconnect with old leads and generate repeat business.

• Handle customer objections professionally and convert enquiries into bookings.

Eligibility

• Graduate preferred (12th Pass with relevant experience may also apply).

• Excellent communication skills in Hindi.

• Basic English communication is an advantage.

• Comfortable using WhatsApp, Google Sheets/Excel and CRM software.

• Freshers with excellent communication can apply.

• Experience in Tele Calling, Tele Sales, Customer Support, Travel Sales, Insurance or Real Estate Sales will be preferred.

Desired Skills

• Strong communication and persuasion skills.

• Positive attitude with a customer-first approach.

• Good listening and negotiation abilities.

• Ability to work under targets.

• Self-motivated and disciplined.

• Basic computer knowledge.

Key Performance Indicators (KPIs)

• Daily outbound calls.

• Daily follow-ups completed.

• Qualified leads generated.

• Bookings converted.

• Revenue generated.

• Customer satisfaction.

Salary & Benefits

• Competitive Fixed Salary

• Attractive Monthly Incentives (Unlimited earning potential based on performance)

• Performance Bonus

• Career Growth Opportunities

• Professional Training

• Friendly and Supportive Work Environment

• Exposure to Domestic & International Travel Industry

Working Hours

• 10:00 AM – 7:00 PM

• 6 Days Working

• Weekly Off as per company policy

Why Join BigTrip?

✔ Growing Travel Brand
✔ Friendly Work Culture
✔ Fast Career Growth
✔ Attractive Incentive Structure
✔ Opportunity to Learn Travel Sales
✔ Performance Recognition & Rewards

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.