A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 35,000 /month*
Magic Offer
Thane West, Thane
₹10,000 incentives included
0 - 4 years Experience in Telesales / Telemarketing
Full Time
An Inbound Call Center Agent handles incoming customer calls, addressing inquiries, troubleshooting issues, and providing support to ensure customer satisfaction. Key duties include resolving complaints, updating account information, and following scripts to provide accurate information. They focus on empathy, active listening, and efficient problem resolution to meet performance KPIs like first-call resolution.
