Tele calling

Job description:

Job Summary:

We are looking for a motivated and customer-focused professional with 1–3 years of experience in voice-based customer service or telesales. The ideal candidate should have excellent communication skills, problem-solving ability, and a passion for delivering outstanding customer experiences.

Key Responsibilities:

• Handle inbound and/or outbound customer calls in a professional manner.

• Provide accurate information and resolve customer queries efficiently.

• Maintain detailed records of customer interactions in the CRM system.

• Meet or exceed daily/weekly/monthly targets (such as call handling time, customer satisfaction, or sales conversion).

• Escalate unresolved issues to the appropriate departments.

• Adhere to company policies, call quality standards, and compliance guidelines.

• Collaborate with team members to improve customer service processes.

Required Skills & Qualifications:

• Education: Graduate in any discipline (preferred).

• Experience: 1–3 years in a voice process (inbound/outbound/customer service/sales/technical support).

• Excellent verbal communication skills in English (and other regional languages if required).

• Strong listening and problem-solving abilities.

• Good computer skills; familiarity with CRM tools is a plus.

• Willingness to work in rotational shifts (including night shifts if applicable).

• Positive attitude, team spirit, and strong customer focus.

Preferred Skills (Good to Have):

• Experience in international BPO or customer support.

• Knowledge of call center metrics and quality assurance processes.

• Multilingual proficiency.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.

More about this Tele calling job

1. What is the eligibility criteria to apply for this Tele calling job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Tele calling job?
   Ans: This Tele calling job will have 6 working days.
4. Are there any charges applicable while applying or joining this Tele calling job?
   Ans: No, there is no fee applicable for applying this Tele calling job and during the employment with the company, i.e., Legal Capital.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Tele calling role?
   Ans: There is an immediate opening of 5 Tele calling at Legal Capital
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Tele calling job?
   Ans: This Tele calling job has Day Shift.