Docintosh is a dedicated platform for doctors and medical students. We are building a strong network of healthcare professionals and are looking for a confident telecaller to help us reach more of them.
Role Overview
As a Telecaller, you will be the first point of contact between Docintosh and its prospective users. You will call doctors and medical students, explain the platform, and guide them through registration, while working closely with the internal team to make sure every user has a smooth onboarding experience.
Key Responsibilities
Make outbound calls to doctors and medical students from the provided database and leads
Introduce Docintosh clearly and explain its features and benefits
Guide and assist users through the registration process on the platform
Follow up with interested users until their registration is complete
Answer queries and handle objections politely and professionally
Coordinate with the internal team (tech, content and operations) to resolve user issues and share feedback
Maintain accurate records of calls, leads, follow-ups and registrations in the CRM or tracking sheet
Achieve daily and weekly targets for calls and registrations
Share regular reports on progress, conversions and common user concerns
Requirements
Graduate in any stream (preferably with an interest in healthcare or education)
0-2 years of experience in telecalling, customer support or tele-sales (freshers with strong communication skills are welcome)
Excellent verbal communication in English and Hindi; Marathi or other regional languages are a plus
Confident, polite and professional telephone manner
Comfortable speaking with doctors and medical students
Basic computer skills (MS Excel / Google Sheets, email)
Good listening skills, patience and persistence
Ability to work in a target-driven environment and coordinate with a team