Sales Telecaller

Job Description

Job Title: Sales Coordinator (Without target base)

Department: Sales & Marketing

Company:

SOROO Electronics Pvt. Ltd.
(Established 2003 | Mobile Accessories & Consumer Electronics)

Job Purpose:

The Tele Sales Cum Sales Coordinator is responsible for generating sales through tele-calling, coordinating with distributors and internal teams, ensuring smooth order processing, and maintaining accurate sales records to support overall sales operations.

Key Responsibilities:

1. Tele Sales Operations

• Make outbound calls to distributors, retailers, and prospective customers

• Promote SOROO products, schemes, and new launches

• Convert inquiries into confirmed sales orders

• Follow up for payments and repeat orders

• Build and maintain strong customer relationships

2. Sales Coordination

• Coordinate with field sales team, warehouse, and accounts department

• Prepare sales orders, Proforma Invoices (PI), and order confirmations

• Track dispatch status and update customers regularly

• Handle customer queries and basic complaint coordination

3. Reporting & Documentation

• Maintain daily sales data, order records, and follow-up sheets

• Prepare MIS reports using MS Excel

• Track targets, achievements, and pending payments

Qualifications & Experience:

• Graduate in any discipline

• 1–3 years of experience in Tele Sales / Sales Coordination

• Experience in Electronics / Mobile Accessories / FMCG preferred

Skills & Competencies:

• Good communication skills in Hindi & English

• Strong follow-up and negotiation ability

• Proficient in MS Excel, MS Word, and Email

• Ability to multitask in the back office and work under pressure

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 3 years of experience.