Sales Telecaller

Role Overview:

The Tele Sales Executive is responsible for handling inbound and outbound calls, generating sales leads, converting inquiries into sales, maintaining customer relationships, and supporting overall sales targets of the dealership. The role requires excellent communication skills, persuasive ability, and strong customer service orientation.

Key Responsibilities:

• Make outbound calls to potential and existing customers to promote two-wheeler sales, offers, and services.

• Handle inbound customer inquiries and provide accurate product information.

• Convert leads generated through calls, campaigns, and digital platforms into showroom visits and sales.

• Maintain and update customer databases, call logs, and follow-up schedules.

• Explain product features, pricing, finance options, and special schemes over the phone.

• Coordinate with sales team, CRM, and showroom staff to ensure smooth lead handling.

• Follow up on pending leads, enquiries, and documentation.

• Achieve monthly call targets, lead conversion targets, and appointment booking goals.

• Handle customer complaints or concerns professionally and escalate when required.

• Maintain high levels of customer satisfaction and relationship-building.

Skills & Competencies Required:

• Excellent communication skills (Hindi, English, and local language preferred).

• Strong persuasion and negotiation skills.

• Basic understanding of two-wheeler products and features (training can be provided).

• Ability to handle pressure and meet targets.

• Good telephone etiquette and customer service mindset.

• Basic computer knowledge (MS Excel, CRM software).

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 5 years of experience.

More about this Sales Telecaller job

1. What is the eligibility criteria to apply for this Sales Telecaller job?
   Ans: The candidate should be All Education levels and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹20000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Sales Telecaller job?
   Ans: This Sales Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Sales Telecaller job?
   Ans: No, there is no fee applicable for applying this Sales Telecaller job and during the employment with the company, i.e., Platiinum Auto.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Sales Telecaller role?
   Ans: There is an immediate opening of 3 Sales Telecaller at Platiinum Auto
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Sales Telecaller job?
   Ans: This Sales Telecaller job has Day Shift.