A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
10,000 - 12,000 /month
Matchlog Solutions Private Limited
Hiranandani Gardens - Powai, Mumbai
6 - 36 months Experience in Telesales / Telemarketing
Full Time
Contract
Key Responsibilities
Outbound & Inbound Calls: Make outbound sales or lead-generation calls and handle incoming customer inquiries.
Pitch & Persuade: Explain product features, service benefits, and pricing structures using company-approved scripts.
Lead Qualification: Identify prospective buyers, filter warm leads, and pass qualified contacts to the sales team.
Data Management: Log call outcomes, update customer databases, and maintain accurate records in a CRM system or spreadsheet.
Customer Support & Feedback: Address complaints, resolve basic service issues, and conduct customer satisfaction surveys.
Target Achievement: Meet daily, weekly, or monthly metrics for calls made, leads generated, or sales conversions
Required Skills & Qualifications
Education: High school diploma, 12th pass, or a bachelor's degree (depending on the industry).
Communication: Clear, confident verbal skills with active listening and strong telephone etiquette.
Persuasion & Resilience: Ability to handle rejection gracefully, manage objections, and stay motivated under target pressure.
Technical Skills: Basic computer literacy, familiarity with CRM software, and data entry accuracy.
Language Proficiency: Fluency in local languages: Hindi, Marathi, Gujarati.
