Sales Telecaller

Job Title: Telecaller – IT Hardware, Software & Networking

Location: Miraroad - Mumbai
Job Type: Full-time / Part-time
Department: Sales / Marketing / Customer Support
Experience: 0–2 years (Freshers can apply)
Salary: [As per industry standards or specific range]

Job Summary:

We are seeking a motivated and result-oriented Tele caller to join our sales and customer outreach team. The candidate will be responsible for calling potential clients, explaining our IT hardware, software, and networking solutions, generating leads, and setting up appointments for the sales team.

Key Responsibilities:

• Make outbound calls to potential customers from provided leads or databases.

• Explain the company’s products and services related to:

  • IT hardware (e.g., desktops, laptops, servers, printers)

  • Software solutions (e.g., licensed software, antivirus, ERP/CRM tools)

  • Networking services (e.g., routers, switches, structured cabling, managed services)

• Understand customer requirements and provide relevant product/service information.

• Generate and qualify leads for the sales team.

• Schedule meetings or demos for field sales representatives.

• Maintain detailed records of calls, conversations, and follow-ups using CRM software.

• Achieve daily/weekly/monthly targets for calls and leads.

• Handle basic inquiries and provide excellent customer service.

• Follow up with potential clients via phone calls or emails.

Required Skills:

• Excellent verbal communication and listening skills.

• Basic understanding of IT hardware, software, and networking concepts.

• Good sales and persuasion skills.

• Ability to handle rejection and remain motivated.

• Familiarity with CRM tools and MS Office is a plus.

• Fluency in English Read/Write.

Qualifications:

• Minimum: any graduate (preferably in IT, Computer Science, or related fields).

• Prior experience in tele calling or IT sales is a plus but not mandatory.

• Willingness to learn technical terms and product offerings.

Career Growth:

Opportunities to grow into roles such as Inside Sales Executive, Business Development Executive, or Technical Sales Specialist based on performance.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 2 years of experience.

More about this Sales Telecaller job

1. What is the eligibility criteria to apply for this Sales Telecaller job?
   Ans: The candidate should be All Education levels and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Sales Telecaller job?
   Ans: This Sales Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Sales Telecaller job?
   Ans: No, there is no fee applicable for applying this Sales Telecaller job and during the employment with the company, i.e., IDENITIVE INFOTECH.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Sales Telecaller role?
   Ans: There is an immediate opening of 2 Sales Telecaller at IDENITIVE INFOTECH
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Sales Telecaller job?
   Ans: This Sales Telecaller job has Day Shift.