Sales Telecaller

Telecaller Job Profile

Job Title: Telecaller / Customer Care Executive

Job Summary:

A Telecaller is responsible for reaching out to potential or existing customers over the phone to generate sales, provide information, or resolve queries. The role requires good communication skills, patience, and the ability to handle customer interactions professionally.

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Key Responsibilities:

Make outbound calls to prospective customers and explain products/services.

Handle inbound calls, respond to customer queries, and provide accurate information.

Maintain customer database and update records in the CRM.

Generate leads and follow up with potential clients.

Achieve daily/weekly/monthly call and sales targets.

Build positive relationships with customers to ensure repeat business.

Resolve complaints or escalate them to the concerned department.

Share feedback with the team to improve processes and customer satisfaction.

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Required Skills & Competencies:

Excellent verbal communication in Hindi/English (or local language as required).

Active listening and persuasive speaking skills.

Basic computer knowledge (MS Office, CRM software).

Ability to handle pressure and meet sales targets.

Positive attitude, patience, and problem-solving skills.

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Qualification & Experience:

Minimum 12th pass or Graduate (any stream).

Prior experience in telecalling, telesales, or customer service is preferred but not mandatory.

Freshers with good communication skills are also welcome.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 2 years of experience.

More about this Sales Telecaller job

1. What is the eligibility criteria to apply for this Sales Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Sales Telecaller job?
   Ans: This Sales Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Sales Telecaller job?
   Ans: No, there is no fee applicable for applying this Sales Telecaller job and during the employment with the company, i.e., HOLY YATRA TOURS AND TRAVELS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Sales Telecaller role?
   Ans: There is an immediate opening of 5 Sales Telecaller at HOLY YATRA TOURS AND TRAVELS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Sales Telecaller job?
   Ans: This Sales Telecaller job has Day Shift.