A telecaller makes or receives telephone calls to promote products, generate leads, provide customer service, or schedule appointments. They work in sales or support, handling high-volume outbound/inbound calls while adhering to scripts, maintaining CRM records, and meeting daily/monthly performance targets. Key skills include excellent verbal communication, persuasion, and computer proficiency. Key ResponsibilitiesOutbound Calls: Contact potential or existing customers to sell products/services, promote offers, or follow up on leads.Inbound Calls: Handle incoming customer inquiries, complaints, and provide solutions.Lead Management: Qualify prospects, schedule appointments, and update client information in the CRM database.Target Achievement: Meet or exceed daily, weekly, and monthly targets for calls, sales, or appointments.Script Adherence: Follow company-approved scripts and communication guidelines to ensure consistency.Relationship Management: Maintain polite, professional communication to build rapport with clients. Required Skills and QualificationsCommunication: Exceptional verbal communication, including fluency in local languages and English/Hindi.Experience: Prior experience in telecalling, telemarketing, or customer service roles is generally preferred.Technical Skills: Proficiency in using CRM software and telephone systems.Interpersonal Skills: Patience, resilience to handle rejection, and strong negotiation skills.Education: High school diploma or equivalent, with a degree being an advantage. A telecaller makes or receives telephone calls to promote products, generate leads, provide customer service, or schedule appointments. They work in sales or support, handling high-volume outbound/inbound calls while adhering to scripts, maintaining CRM records, and meeting daily/monthly performance targets. Key skills include excellent verbal communication, persuasion, and computer proficiency. Key ResponsibilitiesOutbound Calls: Contact potential or existing customers to sell products/services, promote offers, or follow up on leads.Inbound Calls: Handle incoming customer inquiries, complaints, and provide solutions.Lead Management: Qualify prospects, schedule appointments, and update client information in the CRM database.Target Achievement: Meet or exceed daily, weekly, and monthly targets for calls, sales, or appointments.Script Adherence: Follow company-approved scripts and communication guidelines to ensure consistency.Relationship Management: Maintain polite, professional communication to build rapport with clients. Required Skills and QualificationsCommunication: Exceptional verbal communication, including fluency in local languages and English/Hindi.Experience: Prior experience in telecalling, telemarketing, or customer service roles is generally preferred.Technical Skills: Proficiency in using CRM software and telephone systems.Interpersonal Skills: Patience, resilience to handle rejection, and strong negotiation skills.Education: High school diploma or equivalent, with a degree being an advantage.
Other Details
- It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.
More about this Sales Telecaller job
What is the eligibility criteria to apply for this Sales Telecaller job?
Ans: The candidate should be All Education levels and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Surat.
How many working days are there for this Sales Telecaller job?
Ans: This Sales Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this Sales Telecaller job?
Ans: No, there is no fee applicable for applying this Sales Telecaller job and during the employment with the company, i.e., Gorek Technology.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Sales Telecaller role?
Ans: There is an immediate opening of 1 Sales Telecaller at Gorek Technology
Who can apply for this job?
Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
What are the timings of this Sales Telecaller job?
Ans: This Sales Telecaller job has Day Shift.
Candidates can call HR for more info.
A Naukri Group company
LoginHire Local Staff
10,000 - 15,000 /month
Gorek Technology
Althan, Surat
0 - 2 years Experience in Telesales / Telemarketing
Full Time
