Sales Specialist

Job Summary

We are seeking a dynamic and target-driven Sales Specialist to drive business growth by acquiring new customers, nurturing client relationships, and achieving sales targets. The candidate will be responsible for identifying opportunities, presenting solutions, negotiating commercial terms, and closing deals while ensuring high customer satisfaction.

Key Responsibilities

• Generate new business opportunities through prospecting, referrals, cold calling, networking, and digital channels.

• Identify customer requirements and propose suitable products or services.

• Conduct sales presentations, product demonstrations, and customer meetings.

• Prepare and share proposals, quotations, and commercial agreements.

• Negotiate pricing and contract terms to close sales opportunities.

• Build and maintain strong relationships with customers and partners.

• Follow up on leads, renewals, and existing customer opportunities.

• Maintain accurate sales records and opportunity tracking in CRM.

• Coordinate with technical, operations, and support teams for successful project delivery.

• Monitor market trends, competitor activities, and customer feedback.

Required Qualifications

• Bachelor's Degree in Business, Marketing, IT, or a related field.

• 2–5 years of experience in Sales, Business Development, or Account Management.

• Strong communication, presentation, and negotiation skills.

• Ability to understand customer business requirements and propose value-driven solutions.

• Proficiency in CRM tools and Microsoft Office applications.

• Strong relationship-building and customer management skills.

Preferred Experience

• IT Services, Cloud Computing, SaaS, Google Workspace, Microsoft 365, Cybersecurity, or Managed Services sales.

• Experience handling SMB and Enterprise customers.

• Knowledge of licensing, subscriptions, renewals, and solution selling.

Key Performance Indicators (KPIs)

• Monthly and quarterly sales target achievement.

• Revenue generated.

• New customers acquired.

• Proposal-to-closure conversion ratio.

• Renewal and upsell revenue.

• Customer retention and satisfaction.

• It is a Full Time Telesales / Telemarketing job for candidates with 2 - 3 years of experience.