We are looking for a dedicated Sales & Marketing Executive/Team Leader with expertise in the Telesales sector to join our team at Infotech Mantra in Dwarka Mor (New Delhi). In this role, you’ll manage both inbound and outbound calls, conduct cold calls to potential audiences, and follow up with current customers to maintain strong relationships. The position offers a dynamic work environment.
Key Responsibilities:
Contact potential customers over the phone to introduce products/services and generate sales.
Follow a provided script while tailoring the conversation based on customer needs to close sales.
Document customer details, purchase history, reactions, and feedback for future reference.
Build good customer connections, listen, and address their questions to maximise engagement.
Achieve daily/weekly sales targets while maintaining call quality and compliance standards.
Create a report on customer preferences, trends, and sales obstacles to enhance future sales strategies.