Key Responsibilities
Lead Generation & Sourcing: Identify and target prospective clients through field visits, cold calling, open-market networking, and Direct Sales Agents (DSAs).
Needs Assessment: Evaluate customer financial requirements to recommend suitable loan products (e.g., personal, home, or business loans).
Application & Documentation: Guide clients through loan applications, collect required financial/KYC documents, and verify them against company guidelines.
Processing & Disbursement: Coordinate with credit, underwriting, and operations teams to ensure smooth file sanction and timely loan disbursement.
Relationship Management: Build long-term client rapport, handle post-sales queries, and encourage repeat business or referrals.
Compliance & Reporting: Maintain accurate sales records in CRM tools and follow all regulatory and lending policies.