📋 Job Summary
We are seeking an empathetic, target-driven Inside Sales Specialist to handle inbound inquiries and convert warm leads into customers. You will consult with clients over the phone to understand their wellness needs and recommend our premium range of Ayurvedic medicines and products.
🚀 Key Responsibilities
Convert Inbound Leads: Respond to inquiries via phone, WhatsApp, and chat to close sales.
Consultative Selling: Assess customer health goals and recommend appropriate Ayurvedic products.
Product Expertise: Maintain strong knowledge of our formulations, benefits, and usage.
CRM Management: Log daily customer interactions, follow-ups, and sales data.
Retention: Follow up with existing customers to drive repeat orders and subscriptions.
🎯 Key Metrics (KPIs)
Monthly sales and revenue targets.
Lead-to-sale conversion rates.
Average order value (upselling/bundling).
🎓 Qualifications
Experience: 1–3 years in inside sales, telesales, or customer success (Healthcare, D2C wellness, or Pharma preferred).
Skills: Excellent communication, active listening, and CRM proficiency.
Knowledge: Passion for or basic understanding of Ayurveda and natural health.
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