telesales job description typically includes the following responsibilities:
Contact potential or existing customers to inform them about products or services using scripts.
1
Answer questions about products or the company and understand customer requirements to close sales.
2
Document customer information, purchases, and reactions to improve sales strategies.
2
Achieve and exceed monthly sales targets by conducting outbound sales calls and identifying customer needs.
1
Maintain good customer relationships and provide feedback to management to enhance customer service.
2
These responsibilities highlight the key functions of a telesales representative in generating sales and fostering customer relationships.