Sales Executive

📄 Job Description: Health Insurance Renewal Process Specialist

DetailInformationCompanyF & R Solution (Reference: Right Source HR)LocationSakinaka, Mumbai (Address: Unit 815B, Dattani Plaza B Wing, Andheri Kurla Road, Kurla (West) Safed Pool, Mumbai 400072)Job TitleHealth Insurance Renewal Process SpecialistSalaryUp to 15,000 to 25,000 INR per month (Competitive Salary)

Overview

F & R Solution is seeking a dedicated Health Insurance Renewal Process Specialist to join our team. The ideal candidate will be responsible for managing the renewal of existing health insurance policies, ensuring a seamless and high-quality experience for our clients.

Key Responsibilities

The primary responsibilities for this role revolve around policy retention and client support:

• Policy Review & Analysis: Review and analyze existing health insurance policies to prepare them for renewal.

• Client Communication: Proactively contact clients to discuss their renewal options, clearly explain any changes in coverage, and answer policy-related questions.

• Documentation & Assistance: Assist clients in completing all necessary paperwork and documentation required for timely policy renewals.

• Underwriter Collaboration: Work closely with underwriters to assess any associated risks and ensure the renewal process complies with all company policies and regulatory requirements.

• Record Keeping: Maintain accurate and detailed records of all client interactions and renewal process steps in the system.

• Customer Service: Provide exceptional customer service and support throughout the entire renewal lifecycle.

Qualifications

• Communication Skills: Strong written and verbal communication and interpersonal skills are essential.

• Organizational Skills: Excellent attention to detail and the ability to manage multiple tasks effectively under deadlines.

• Experience (Plus): Previous experience in the health insurance sector or a dedicated customer service role is highly advantageous.

Benefits

• Competitive salary structure (Up to 25,000 INR).

• Opportunities for professional development and career growth.

• A friendly and supportive work environment.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.