As a Sales Executive you will be responsible for handling customer
inquiries, building strong relationships with potential pet parents, and converting
leads into successful sales.
Your key responsibilities will include:
Communicating with customers via calls, chats, and follow-ups to understand
their requirements
Explaining our pet sourcing process, pricing, and services clearly and
confidently
Actively working towards sales conversion while maintaining a customer-first
approach
Ensuring maximum customer interaction by completing assigned talk time
Creating and maintaining structured follow-ups for all interested customers
Keeping accurate records of customer conversations, follow-ups, and sales
status
Coordinating with internal teams to ensure smooth customer experience
Important:
We understand that sales conversions take time. If you are unable to generate sales
initially, it is completely fine. What matters is:
Consistent communication with customers
Proper follow-ups and engagement
Completing assigned talk time sincerely
When these basics are done correctly, sales start generating naturally. Our team will
guide and support you at every stage.
Required Skills & Qualifications
Strong verbal communication skills in Hindi, English, or both
High level of confidence while interacting with customers
Genuine interest in sales and customer handling
Love for pets is mandatory; being a pet parent is an added advantage
Ability to learn quickly and adapt to feedback
Basic understanding of CRM or willingness to learn (training will be provided)