Outbound Prospecting: targeted calling potential customers from a provided database to pitch products or services.
Lead Qualification: Identifying the needs of prospects and determining if they are a good fit for the company’s offerings.
Sales Conversion: Explaining product features, benefits, and pricing to close sales and meet monthly targets.
Relationship Management: Maintaining a positive rapport with existing customers to encourage repeat business or referrals.
CRM Documentation: Accurately updating the Customer Relationship Management (CRM) system with call outcomes and follow-up schedules.
Objection Handling: Addressing customer concerns professionally and pivoting back to the value proposition.