Sales Executive

Department: Sales & Marketing

Reports To: Sales Manager

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Job Summary

The Sales Executive is responsible for managing client relationships, driving sales growth, coordinating with cross-functional departments, and ensuring timely order execution. The role includes daily client meetings, artwork coordination, sample approvals, payment follow-ups, and smooth collaboration between Sales, Design, Supply Chain, PPIC, QA, and Production teams to deliver high-quality products within defined timelines.

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Key Responsibilities

1. Sales & Client Management

Generate and close orders through effective follow-ups and relationship management.

Handle Special/Big Orders with cross-department collaboration (Technical BD & PMT role).

Focus on increasing order value and long-term client retention.

2. Sample & Approval Management

• Track and present Sample Approval Status in every RMT meeting.

• Ensure samples are cross-checked before dispatch to maintain quality compliance.

• Coordinate with QC for artwork corrections and approval before finalization.

• Ensure proper validation of formulations and product details before client submission.

3. Artwork & Product Coordination

• Work closely with Sales and Design teams to reduce artwork revision cycles.

• Ensure seamless communication to minimize repeated QC corrections.

• Validate artwork accuracy before sharing with client.

• Prepare new product presentations (PPTs) and technical product data.

4. Payment & Commercial Compliance

• Ensure payment processing as per agreed terms and timelines.

• Follow up on outstanding payments to avoid order delays.

• Coordinate with Accounts for payment reporting and clearance.

5. Internal Coordination & Weekly Planning

• Conduct weekly coordination meetings with Design, Supply Chain, and PPIC to ensure smooth operations.

• Review weekly agenda and priority orders.

• Participate in Sales team meetings for complaints, feedback, and corrective actions.

• Support smooth communication flow across departments to prevent delays.

6. Reporting & Documentation

• Prepare detailed working reports (order status, client updates, approvals, payments, dispatch status).

• Maintain proper documentation of commitments and approvals.

• Present key updates in HOD meetings.

7. Continuous Improvement & Learning

• Conduct or attend sessions on new product development and market trends.

• Identify areas to reduce process delays and improve customer satisfaction.

• Take extra efforts in client servicing and escalation management.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 4 years of experience.