Telesales Sales Executive

1. Sales, Conversion & Target Achievement

• Handle inbound leads and provide program details across all plans.

• Make outbound calls to old inquiries, past customers, and inactive leads to re-engage and convert.

• Conduct counselling discussions via call, WhatsApp, or video to guide customers to the right plan.

• Achieve monthly sales and conversion targets.

2. Customer Interaction & Relationship Building

• Understand the customer’s background, fashion journey, and entrepreneurial goals.

• Guide customers towards suitable membership plans with tailored recommendations.

• Maintain strong rapport and trust to encourage referrals and repeat business.

• Provide exceptional customer service with a consultative sales approach.

3. Lead Management & Outbound Engagement

• Call and re-engage leads from different categories:

1. Fresh leads

2. Warm leads (recent inquiries)

3. Old database leads

4. Previous customers

5. Leads generated through campaigns

• Maintain proper follow-up cycles until the lead is closed or marked inactive.

• Update CRM/lead sheets diligently with follow-up notes, status, and progress.

4. Business Growth & Upselling

• Upsell advanced plans or workshops where relevant.

• Share customer insights to improve lead quality and marketing strategies.

• Provide regular sales reports to management.

5. Reporting & Documentation

• Maintain daily, weekly, and monthly sales reports.

• Track conversion percentages and follow-up timelines.

• Provide regular updates and performance reports to management.

Requirements & Qualifications

• Minimum Graduate (any stream)

• 1–3 years of experience in sales, tele-sales, counselling, or education sales.

• Strong communication, convincing ability, and negotiation skills.

• Experience in handling both inbound and outbound sales calls.

• Target-driven and capable of working independently.

• Good command of English and Hindi.

• Basic computer literacy and familiarity with CRM tools.

Key Skills

• Inbound & Outbound Sales

• Customer Engagement

• Strong Follow-Up Skills

• Consultation & Presentation Skills

• Upselling & Cross-selling

• Time & Target Management

• Positive and Persuasive Attitude

Benefits

• Competitive salary + high incentives

• Learning & growth in the fashion entrepreneurship industry

• Professional and supportive work environment

• Performance-based career progression

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 6 years of experience.