Sales Executive

Sales Executive – Carpet Sales

About Carpet Planet

Carpet Planet is a leading brand specializing in high-quality handmade and machine-made carpets for homes, offices, and commercial spaces. We focus on craftsmanship, design, and excellent customer experience.

Job Overview

We are looking for a Sales Executive who will handle inbound leads and communicate with customers interested in buying carpets. No lead generation is required. The role is purely focused on speaking with customers, understanding their needs, and closing carpet sales.

Key Responsibilities

• Handle inbound leads related to carpet inquiries via phone, WhatsApp, and email

• Understand customer requirements such as size, design, color, and budget

• Recommend suitable carpet options from our collections

• Explain carpet features, material, pricing, customization options, and delivery timelines

• Follow up with customers to close carpet sales

• Maintain customer records and update sales status in the system

• Coordinate with the operations team for carpet orders and deliveries

• Provide excellent customer service and build long-term relationships

Required Skills & Qualifications

• Good spoken English (must-have)

• Strong communication and interpersonal skills

• Confident, polite, and professional speaking style

• Interest in home décor / carpets is a plus

• Comfortable using WhatsApp, email, and basic CRM tools

• Prior experience in sales, retail, or customer support is preferred

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 3 years of experience.