Job Title: Sales and Client Servicing Executive
Job Description:
We are looking for a dynamic and customer-focused Sales and Client Servicing Executive to join our team. The ideal candidate will be responsible for generating sales, managing client relationships, and ensuring high levels of customer satisfaction. You should have excellent communication skills, a strong sales mindset, and the ability to build and maintain long-term client relationships.
Key Responsibilities:
Identify and pursue new business opportunities to drive sales growth.
Develop and maintain strong relationships with existing and potential clients.
Understand client requirements and provide tailored solutions.
Prepare and deliver sales presentations, proposals, and contracts.
Coordinate with internal teams to ensure smooth service delivery.
Address and resolve client inquiries, complaints, and feedback promptly.
Monitor market trends and competitor activities to identify new opportunities.
Maintain and update sales reports and client records.
Meet and exceed sales targets and KPIs.
Required Skills and Qualifications:
Bachelor's degree in Business, Marketing, Sales, or a related field (or equivalent work experience).
Proven experience in sales, business development, or client servicing.
Strong negotiation, communication, and interpersonal skills.
Ability to understand client needs and provide suitable solutions.
Experience in handling B2B and B2C clients.
Proficiency in CRM software and Microsoft Office Suite.
Goal-oriented and self-motivated with a results-driven approach.
Ability to work under pressure and manage multiple accounts efficiently.
Preferred Qualifications:
Experience in customer relationship management.
Knowledge of industry trends and sales strategies.
Experience working in a fast-paced and target-driven environment.